Cooley Advised Cresta on Agreement to Be Acquired By Salesforce
Cooley advised Cresta, the voice-first operating system for customer experience, on its agreement to be acquired by Salesforce, the global leader in CRM. The acquisition is expected to help businesses connect every insight to the customer to drive real outcomes. Salesforce brings the customer’s history and the systems to get work done. Cresta brings a deep understanding of every conversation, and the ability to drive action with voice agents. Together with Service Cloud, businesses will be able to connect every conversation to the customer and to the outcome it drives: resolution, retention and revenue.
The transaction is expected to close in the first quarter of Salesforce’s fiscal year 2028, subject to customary closing conditions, including receipt of required regulatory approvals.
The transaction was announced publicly in this press release.
Garth Osterman, Jamie Leigh, Eric Walder, Natalie Vernon, Peter Werner, Ryan Montgomery, Stella Sarma, Jeremy Morrison, and Caitlin Courtney led the team advising Cresta.
Miriam Petrillo, Ross Eberly, Nicola Squire, Addison Pierce, Guadalupe Sampedro, Michael Egan, Patrick Van Eecke, Leo Spicer-Phelps, Nyron Persaud, Kevin King, Christopher Kimball, Emma Mann-Meginniss, Patrick Gibbs, Michael Bergmann, Todd Gluth, Karen Tsai, Rebecca Ross, Ella Nguyen, Elaine Huang, Sean Dong, Brionne Frazier, Daria Versa, Kelly McCormick, Cristina DeBiase, Tony Guan, Makesi Buddy, Carly Gibbons, David Dalton, Mari Dugas, Bartholomaus Regenhardt, Joy Chow, Jordan Landers, Rubin Waranch, and Hanna Ali provided invaluable support.
Cooley previously advised Cresta on multiple financing matters including its Series B Financing in 2021, Series C Financing in 2022, and Series D Financing in 2024.
About Cooley LLP
Clients partner with Cooley on transformative deals, complex IP and regulatory matters, and high-stakes litigation.
Cooley has nearly 1,400 lawyers across 19 offices in the United States, Asia and Europe, and a total workforce of more than 3,000 people.
Related Contacts
This content is provided for general informational purposes only, and your access or use of the content does not create an attorney-client relationship between you or your organization and Cooley LLP, Cooley (UK) LLP, or any other affiliated practice or entity (collectively referred to as "Cooley"). By accessing this content, you agree that the information provided does not constitute legal or other professional advice. This content is not a substitute for obtaining legal advice from a qualified attorney licensed in your jurisdiction, and you should not act or refrain from acting based on this content. This content may be changed without notice. It is not guaranteed to be complete, correct or up to date, and it may not reflect the most current legal developments. Prior results do not guarantee a similar outcome. Do not send any confidential information to Cooley, as we do not have any duty to keep any information you provide to us confidential. When advising companies, our attorney-client relationship is with the company, not with any individual. This content may have been generated with the assistance of artificial intelligence (Al) in accordance with our Al Principles, may be considered Attorney Advertising and is subject to our legal notices.