Practices

Outsourcing

Why Cooley

We also assist clients in managing their service provider relationships over the life cycle of the agreement, and we work with clients to ensure that their service providers remain focused on meeting our client's evolving business needs.

We help our clients achieve the following:

  • Turn-key business process and technology solutions.
  • Best-of-breed services and technologies.
  • Greater flexibility to ramp up or dial down services to address evolving needs.
  • Reduced fixed costs and capital expenditures.
  • Short- and long-term savings.
  • Other unique objectives depending on the situation.

We represent clients in many different types of international, global and domestic deals, including:

  • Information technology outsourcing.
  • Business process outsourcing, including back-office and customer-facing functions.
    • Finance and accounting.
    • Sourcing and procurement.
    • Human resources, including payroll, benefits and other HR functions.
    • Customer relationship management and support.
    • Fulfillment, print, materials management and/or logistics.
    • New product development and/or testing.
    • Systems integration.
    • Staff augmentation. 

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