Mattersight to Sell to NICE

Palo Alto – June 4, 2018 – Cooley advised Mattersight, a pioneer in personality-based software applications, on its agreement to sell to an affiliate of NICE, a provider of cloud and local enterprise software solutions. The transaction is expected to close in the second half of the year. Cooley partners Eric Jensen, Steve Tonsfeldt and Matthew Dubofsky led the team advising Mattersight.

Under the terms of the agreement, NICE launched a tender offer to purchase all outstanding shares of Mattersight’s common and preferred stock. According to Mattersight, it expects the integration of NICE analytics and Mattersight’s behavioral analytics technology and domain expertise will allow organizations to enjoy the market’s most advanced analytics in the cloud, driving personalization and smart connections in real time.

“This transaction creates a great opportunity for Mattersight’s customers and employees, as NICE brings complementary products, a substantial distribution engine and a strong brand that allow us to accelerate our go-to-market strategy,” said Kelly Conway, CEO of Mattersight, in a news release.

Mattersight unleashes the power of personality to improve every interaction with every customer every time. With tools to learn, analyze and predict customer behavior based on customer conversations, Mattersight helps brands create chemistry with their customers through shorter, more satisfying conversations that increase loyalty.

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Related Contacts
Eric Jensen  Partner Palo Alto, San Francisco
Steve Tonsfeldt  Partner Palo Alto
Matthew Dubofsky  Partner Colorado
Kassendra Galindo  Special Counsel Colorado
Stacy Colter  Senior Paralegal Colorado
Jacqueline Grise  Partner Washington, DC
Sharon Connaughton  Special Counsel Washington, DC
Christopher Kimball  Partner Washington, DC
Jonathan Rivinus  Partner Colorado
Mark Windfeld-Hansen  Senior Counsel Palo Alto
Ross Eberly  Partner Los Angeles – Santa Monica, Los Angeles – Downtown
Kevin King  Partner Washington, DC
David Burns  Special Counsel Washington, DC