Charles oversees the administration and management of Cooley’s Palo Alto office. He manages a team across administrative legal support, facilities and operations support, and guest services. Charles ensures that the office runs smoothly and efficiently for the firm’s legal teams and offers a warm and welcoming environment for clients and visitors.
Charles has more than 20 years of experience leading legal teams through complex changes that drive improved efficiency and work quality. He and his team demonstrate and promote Cooley values and culture, support practitioners in their work and provide a consistent level of client service.