In Person

CBA Live 2023

March 27 – 29, 2023
Bellagio Hotel and Casino
Event details
March 27 – 29, 2023
8:00 am – 8:00 pm Pacific Standard Time
Bellagio Hotel and Casino
3600 Las Vegas Blvd. S
Las Vegas, NV

Event summary

As one of the top events for the retail banking industry, CBA LIVE attracts top decision-makers, including heads of retail, product lines, product development, compliance, risk, fraud and internal audit.

Senior-level bankers and those doing business with the industry gather to discuss new trends, network and share ideas with the most influential decision-makers in the business. 

Featured agenda item

Friday, March 28, 2023 | 11:40 am – 12:30 pm

The Road to Remediation: Challenges, Opportunities & Directions

Cooley financial services enforcement partner Joshua Kotin was a featured speaker

When customer remediation is necessary, banks strive to be transparent, fair, ethical and trustworthy. Despite their best efforts, amid heightened regulatory scrutiny and without clear regulatory guidance, many find themselves asking for directions. This session explored regulatory expectations, common challenges and best practices for customer remediation, including:

  • What regulators expect and how to communicate with them about remediation
  • Common remediation pitfalls and how they impact your business
  • Tips for developing and executing a holistic customer remediation framework

For more information, please email Rebecca Lanz.

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