Value Compliance Webinar Series: Why Remediating Customers is Hard and Why Organizations Should be Good at It

July 21, 2022
Event details
July 21, 2022
12:00 – 1:00 pm Eastern Standard Time

Event summary

Josh Kotin will be speaking at this relevant webinar, which will cover the following objectives:

  • What is meant by customer remediation, and the common situations in which the need for it arises
  • Common challenges associated with resolving issues that involve customer remediation
  • Understanding the varied perspectives on why getting customer remediation right is so important
  • Key considerations for effective communications with regulators on matters involving customer remediation
  • The importance of establishing frameworks for, and developing enabling tools, technologies and other resources that facilitate customer remediation
  • The role of independent validation in successful customer remediation
  • How customer remediation informs better risk management
  • Why “being good” at customer remediation matters

Details and registration >

For more information, please email Rebecca Lanz

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