Mattersight to Sell to NICE

Palo Alto – June 4, 2018 – Cooley advised Mattersight, a pioneer in personality-based software applications, on its agreement to sell to an affiliate of NICE, a provider of cloud and local enterprise software solutions. The transaction is expected to close in the second half of the year. Cooley partners Eric Jensen, Steve Tonsfeldt and Matthew Dubofsky led the team advising Mattersight.

Under the terms of the agreement, NICE launched a tender offer to purchase all outstanding shares of Mattersight’s common and preferred stock. According to Mattersight, it expects the integration of NICE analytics and Mattersight’s behavioral analytics technology and domain expertise will allow organizations to enjoy the market’s most advanced analytics in the cloud, driving personalization and smart connections in real time.

“This transaction creates a great opportunity for Mattersight’s customers and employees, as NICE brings complementary products, a substantial distribution engine and a strong brand that allow us to accelerate our go-to-market strategy,” said Kelly Conway, CEO of Mattersight, in a news release.

Mattersight unleashes the power of personality to improve every interaction with every customer every time. With tools to learn, analyze and predict customer behavior based on customer conversations, Mattersight helps brands create chemistry with their customers through shorter, more satisfying conversations that increase loyalty.

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